{"id":6582,"date":"2025-02-14T12:36:41","date_gmt":"2025-02-14T11:36:41","guid":{"rendered":"https:\/\/aminogram.com\/?page_id=6582"},"modified":"2025-12-20T07:05:48","modified_gmt":"2025-12-20T06:05:48","slug":"gsc","status":"publish","type":"page","link":"https:\/\/aminogram.com\/en\/gsc\/","title":{"rendered":"GSC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6582\" class=\"elementor elementor-6582 elementor-6561\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f6c399 e-flex e-con-boxed e-con e-parent\" data-id=\"9f6c399\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2544c4 elementor-widget__width-inherit e-transform elementor-widget elementor-widget-eael-breadcrumbs\" data-id=\"d2544c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scaleX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8,&quot;sizes&quot;:[]},&quot;_transform_scaleY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8,&quot;sizes&quot;:[]},&quot;_transform_scaleX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scaleX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scaleY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scaleY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"eael-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"eael-breadcrumbs\">\n\t\t\t\t\t\t<div class=\"eael-breadcrumbs__prefix\">\n\t\t\t\t<a href=\"https:\/\/aminogram.com\/en\/\" class=\"eael-breadcrumbs__prefix-link\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/a>\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"eael-breadcrumbs__content\"><a href=\"https:\/\/aminogram.com\/en\/\"><\/a> <span class=\"eael-breadcrumb-separator\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span> <span class = \"eael-current\">Page<\/span><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5729103 elementor-widget elementor-widget-text-editor\" data-id=\"5729103\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 id=\"eluid3e36dddf\" class=\"eluid3e36dddf hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value dn-heading\">GENERAL TERMS AND CONDITIONS OF SALE OF AMINOGRAM<\/h1><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid7e1cd007 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 01 &#8211; ACCEPTANCE<\/h2><\/div><div class=\"zn_text_box eluida250c644 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>Placing an order implies full and unconditional acceptance of these general terms and conditions of sale, excluding any other document such as brochures or catalogs, which are purely indicative.<\/p><p>No special condition may prevail over these general conditions without the formal and written agreement of Sas AMINOGRAM.<\/p><ul><li>For individual customers, the GTC must be provided before the conclusion of the contract.<\/li><li>For professional customers, they are available upon request and must be accepted before any transaction.<\/li><\/ul><p>Any contrary clause proposed by the buyer will be unenforceable against Sas AMINOGRAM unless expressly accepted. In the event of a contradiction between these general terms and specific conditions agreed between the parties, the specific conditions will prevail.<\/p><p>We reserve the right to refuse any order that does not comply with our current pricing, commercial policy, or the general safety obligation outlined in Article L221-1 of the Consumer Code.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid34b9146f hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 02 &#8211; PURPOSE OF THE SALE<\/h2><\/div><div class=\"zn_text_box eluidb93272e0 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>This contract covers the sale of products, equipment, software, and services, as well as the supply of all our devices and accessories.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidbcff8912 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 03 &#8211; OFFERS<\/h2><\/div><div class=\"zn_text_box eluid4dc7bbad hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>Our offers are valid for a period of 30 days, unless otherwise agreed in writing.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid3bd10320 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 04 &#8211; CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED<\/h2><\/div><div class=\"zn_text_box eluid9a35f46d hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>In accordance with Article L.111-1 of the Consumer Code, the database of Sas AMINOGRAM, accessible at <a href=\"https:\/\/aminogram.com\">www.aminogram.com<\/a> and <a href=\"https:\/\/shopnutrisvelt.com\" rel=\"nofollow noopener\" target=\"_blank\">www.shopnutrisvelt.com<\/a>, allows the customer to know the main characteristics of the ordered goods and services before concluding the contract.<\/p><p>These characteristics include dimensions, technical specifications, and quantity. Photographs illustrating the products or services in our catalogs and on our website are for indicative purposes only and are not contractual. Any substantial modification of the products will be communicated to the customer before shipment. Additionally, Sas AMINOGRAM reserves the right to modify certain product details without prior notice in order to improve their quality.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid5f22c5a1 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 05 &#8211; COMMITMENT<\/h2><\/div><div class=\"zn_text_box eluid2269c94a hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>The acceptance of the order is considered full and final upon validation of the quotation, mainly carried out online, by email, or by postal mail. This acceptance also applies to all business-to-business orders.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid59128637 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 06 &#8211; PERSONAL INFORMATION<\/h2><\/div><div class=\"zn_text_box eluid9d0d1249 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>By placing an order, the customer agrees to be contacted by AMINOGRAM for software updates, new products, training, or webinars. The customer may unsubscribe at any time by following the instructions in our communications or by contacting our customer service.<\/p><p>AMINOGRAM reserves the right to publish the customer&#8217;s contact details in the relevant section of its website. However, the customer may object to this publication at any time by sending an email to <a href=\"mailto:contact@aminogram.com\">contact@aminogram.com<\/a>.<\/p><p>The customer may also receive invitations for training or webinars related to the education and use of the tool or any other software offered by AMINOGRAM.<\/p><p>In compliance with Law No. 78-17 of January 6, 1978, this data is processed in accordance with current regulations. All details concerning the processing of personal data are provided in our privacy policy on our website.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid1ff3c41e hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 07 &#8211; PRICES<\/h2><\/div><div class=\"zn_text_box eluidcb0791a7 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>Prices are expressed in euros and include the applicable VAT in France for B2C and B2B sales unless otherwise stated. The agreed prices are <strong>ex-factory or store<\/strong>, excluding transport, assembly, and insurance costs. Prices are valid for a period of 30 days.<\/p><p>The sale price of a product may change at any time due to an unexpected increase in VAT or a rise of more than 10% in the cost of raw materials used in manufacturing. Any modification will be notified to the customer before order validation.<\/p><p>For customers located in the DOM-TOM, transport, assembly, and insurance costs are borne by the customer.<\/p><p>For customers within the European Union with an intra-community VAT number, this number must be provided at the time of purchase. If the customer does not provide it, an amended invoice cannot be issued later.<\/p><p>For customers outside the European Union, orders will be invoiced <strong>excluding taxes (HT)<\/strong>. The customer is responsible for paying any applicable import taxes and customs duties in their country. They must also ensure that their country allows the importation of the products, particularly in the case of medical devices requiring prior registration.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid839c0fb8 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 08 &#8211; ORDER CONFIRMATION<\/h2><\/div><div class=\"zn_text_box eluid5d34d088 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>Orders must be sent to AMINOGRAM&#8217;s headquarters at 96 Voie Atlas, 13600 La Ciotat, France, or by email to <a href=\"mailto:contact@aminogram.com\">contact@aminogram.com<\/a>.<\/p><p>The customer accepts our written or verbal order confirmation unless they dispute its content by registered letter with acknowledgment of receipt within three days of receiving said confirmation.<\/p><p>AMINOGRAM reserves the right to refuse to register any order that it considers suspicious or doubtful.<\/p><p>No modification, total or partial cancellation of a confirmed order will be accepted without prior written agreement from AMINOGRAM.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidd3158d18 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 09 &#8211; RIGHT OF WITHDRAWAL<\/h2><\/div><div class=\"zn_text_box eluid596ddfbd hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>The customer is informed that they lose their right of withdrawal and that it cannot be exercised in the following cases:<\/p><ol><li>Sales for professional purposes: AMINOGRAM sells its equipment and services strictly to professionals. Therefore, when the sale is made for professional use, the right of withdrawal does not apply under the Consumer Code.<\/li><li>Supply of digital content and software licenses: The sale of digital content and software licenses with a unique code (serial number) does not allow the right of withdrawal, according to Article L121-21-8 of the Consumer Code.<\/li><li>Provision of services: In the case of services such as web access, hosting, software, or training, the right of withdrawal does not apply when:<\/li><\/ol><ul><li style=\"list-style-type: none;\"><ul><li>The services have been fully performed before the end of the withdrawal period.<\/li><li>The execution of the service has started with the express agreement of the consumer and their waiver of the right of withdrawal.<\/li><\/ul><\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid1304722e hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 10 &#8211; FORCE MAJEURE<\/h2><\/div><div class=\"zn_text_box eluidb1b7bf2b hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>In the event of force majeure, as defined in these general conditions, AMINOGRAM is released from its contractual obligations to the customer.<\/p><p>Force majeure includes any event beyond our control that makes it impossible to fulfill obligations within the agreed timeframe, such as:<\/p><ul><li>Fires, strikes, riots, revolts, or pandemics.<\/li><li>Government decisions preventing or hindering deliveries.<\/li><li>Failure of suppliers to deliver under agreed conditions.<\/li><li>Water damage, interruption of business activities (ours or our suppliers\u2019).<\/li><\/ul><p>These events, whether in France or abroad, justify the suspension or cancellation of commitments without compensation.<\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid84f23a6b hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 11 &#8211; PAYMENT TERMS<\/h2><\/div><div class=\"zn_text_box eluid0a0960e2 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>The payment for goods and services must be made<strong> in full at the time of order<\/strong>, unless otherwise agreed in writing.<\/p><ul><li><strong>For customers outside France: Advance payment<\/strong> may be required.<\/li><li><strong>Late payment:<\/strong> Any delay, even partial, will automatically generate penalties, calculated on the amounts due at a rate equal to <strong>the European Central Bank rate +7%.<\/strong><\/li><li><strong>If payment is not made within 30 days:<\/strong> A <strong>1% monthly interest<\/strong> will apply, along with a <strong>15% indemnity<\/strong> of the total amount.<\/li><li><strong>If the customer fails to pay:<\/strong> All outstanding balances become <strong>immediately due<\/strong>, and deliveries are <strong>suspended.<\/strong><\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidca4cbc41 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 12 &#8211; DELIVERY TIMES<\/h2><\/div><div class=\"zn_text_box eluidba3d95da hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>Products are shipped <strong>from our warehouse.<\/strong> Unless expressly agreed otherwise, delivery times are <strong>indicative and not guaranteed.<\/strong><\/p><ul><li><strong>In case of force majeure<\/strong> (natural disasters, conflicts, etc.), AMINOGRAM is <strong>exempt from its delivery obligation.<\/strong><\/li><li><strong>The customer is responsible for checking the condition of the goods upon receipt.<\/strong><\/li><li><strong>If there is any damage, it must be reported to the carrier<\/strong> by registered letter within <strong>3 days.<\/strong><\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidd834290c hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 13 &#8211; RETENTION OF OWNERSHIP<\/h2><\/div><div class=\"zn_text_box eluid0d0c4a49 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>Sas AMINOGRAM retains full ownership of the sold products until full payment has been made, including the principal amount, fees, and taxes.<\/p><ul><li>The <strong>customer assumes all transport risks<\/strong> once they take possession of the goods.<\/li><li>In case of total or partial non-payment, the customer agrees to <strong>return the goods<\/strong> upon formal notice.<\/li><li><strong>If the goods are seized,<\/strong> the customer must immediately inform AMINOGRAM so that it can assert its rights within the legal timeframe.<\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidfb75eed2 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 14 &#8211; SOFTWARE LICENSES<\/h2><\/div><div class=\"zn_text_box eluidd7bde196 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>The software licenses marketed by AMINOGRAM are <strong>personalized and non-transferable.<\/strong><\/p><ul><li>Each license is assigned to a <strong>specific user<\/strong> and <strong>cannot be transferred<\/strong> to another person or entity.<\/li><li>To acquire <strong>additional licenses,<\/strong> specific fees will apply, which will be communicated before purchase.<\/li><li>The customer is <strong>responsible for GDPR compliance<\/strong> and for adhering to current regulations when using the software.<\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidb7de43dc hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 15 &#8211; TECHNICAL SUPPORT AND TRAINING<\/h2><\/div><div class=\"zn_text_box eluid6e133055 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>AMINOGRAM offers technical support and training for its products and services.<\/p><ul><li><strong>For technical issues with BIODY XPERT ZM and BIODY COACH ZM devices,<\/strong> support is available at <strong>+(33) 4 42 72 66 03.<\/strong><\/li><li>The <strong>first training session is included<\/strong> with the purchase.<\/li><li>If the customer <strong>fails to attend the scheduled training,<\/strong> it will be considered as completed and <strong>cannot be rescheduled without additional costs.<\/strong><\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid4044936c hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 16 &#8211; ASSEMBLY<\/h2><\/div><div class=\"zn_text_box eluid2fbb7bbf hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>When required, the assembly of the equipment <strong>will be the customer\u2019s responsibility and expense.<\/strong><\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid1f862b0d hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 17 &#8211; WARRANTY AND AFTER-SALES SERVICE<\/h2><\/div><div class=\"zn_text_box eluid014a61e1 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>New equipment sold by AMINOGRAM is guaranteed <strong>against manufacturing defects<\/strong> under the following conditions:<\/p><ul><li><strong>2-year warranty,<\/strong> including transport and spare parts <strong>(excluding the battery).<\/strong><\/li><li>The warranty covers <strong>repair or replacement of defective equipment,<\/strong> but the customer must return it to AMINOGRAM <strong>at their own expense.<\/strong><\/li><li><strong>Warranty exclusions:<\/strong><ul><li>Improper use or incorrect installation.<\/li><li>Normal wear and tear of parts.<\/li><li>Damage due to electrical failures or power surges.<\/li><li>Repairs by unauthorized third parties.<\/li><li>Non-payment by the customer.<\/li><\/ul><\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid40f4e858 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 18 &#8211; SERVICE INTERRUPTIONS<\/h2><\/div><div class=\"zn_text_box eluid2d8c3f42 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>AMINOGRAM commits to providing quality service but<strong> does not guarantee uninterrupted availability.<\/strong><\/p><ul><li><strong>Temporary interruptions may occur<\/strong> due to maintenance or updates.<\/li><li>Some services rely on <strong>third-party providers,<\/strong> and AMINOGRAM <strong>is not responsible for failures in external APIs.<\/strong><\/li><li>The customer must <strong>back up their data<\/strong> to avoid losses due to service interruptions.<\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidfb669521 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 19 &#8211; EXPORTATION<\/h2><\/div><div class=\"zn_text_box eluidce0df573 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>The <strong>export of products is prohibited without prior authorization,<\/strong> which must be requested <strong>for each shipment.<\/strong><\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid924e7c85 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 20 &#8211; FEES<\/h2><\/div><div class=\"zn_text_box eluid75f1424b hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>All costs related to collections, lawyers, or legal proceedings to demand payment <strong>will be borne by the customer.<\/strong><\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid49d217cb hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 21 &#8211; RESALE<\/h2><\/div><div class=\"zn_text_box eluid6c86f0e6 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>All costs related to collections, lawyers, or legal proceedings to demand payment <strong>will be borne by the customer.<\/strong><\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluidc9d6aae9 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 22 &#8211; INTELLECTUAL PROPERTY<\/h2><\/div><div class=\"zn_text_box eluid37a92e15 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><p>All documents, products, and designs from AMINOGRAM <strong>are the exclusive property of the company<\/strong> and <strong>cannot be used without authorization.<\/strong><\/p><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid6feebb0e hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \"><h2 class=\"tbk__title\">ARTICLE 23 &#8211; APPLICABLE LAW AND JURISDICTION<\/h2><\/div><div class=\"zn_text_box eluid0200d953 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value zn_text_box-light element-scheme--light\"><ul><li><strong>All sales are subject to French law.<\/strong><\/li><li><strong>Any dispute will be settled by French courts<\/strong> in AMINOGRAM\u2019s headquarters.<\/li><\/ul><\/div><div class=\"kl-title-block clearfix tbk--text- tbk--left text-left tbk-symbol-- tbk-icon-pos--after-title eluid6f967704 hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value hidden-zn_dummy_value \">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>P\u00e1gina GENERAL TERMS AND CONDITIONS OF SALE OF AMINOGRAM ARTICLE 01 &#8211; ACCEPTANCE Placing an order implies full and unconditional acceptance of these general terms and conditions of sale, excluding any other document such as brochures or catalogs, which are purely indicative. No special condition may prevail over these general conditions without the formal and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6582","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/pages\/6582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/comments?post=6582"}],"version-history":[{"count":8,"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/pages\/6582\/revisions"}],"predecessor-version":[{"id":11382,"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/pages\/6582\/revisions\/11382"}],"wp:attachment":[{"href":"https:\/\/aminogram.com\/en\/wp-json\/wp\/v2\/media?parent=6582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}