Report a data breach related to the use of our service
The protection of your personal data is a priority for AMINOGRAM.
If you suspect a data breach (unauthorized access, data loss, accidental disclosure, etc.) related to the use of our software BiodyManager.com or our mobile application BiodyConnect, we invite you to report it to us without delay.
When should a breach be reported?
Here are some examples of situations that should be reported:
- You had access to data that was not intended for you
- Personal data was displayed publicly or misdirected
- An unauthorized third party gained access to your account
- A technical issue appears to have compromised data confidentiality
Handling of Reports
The information you provide will be handled confidentially by our data protection team.
Please make sure not to include any unsolicited sensitive information and never share passwords through the form.
Our commitments
- Respond to your report within a maximum of 72 hours
- Take all necessary technical and organizational measures
- Keep you informed of the situation’s progress
Direct contact (in case of emergency)
If you are unable to use the form, you can also write to us at the following address: data.security@aminogram.com.
The information collected in this form is recorded in a computerized file by AMINOGRAM for the management of personal data breach reports. In accordance with the GDPR, you may
exercise your right to access and rectify your data by contacting contact@aminogram.com.
Report form
You can report any incident via the secure form below: